What kind of cookies do you sell?
I designed my cookies to be thick and soft and not too sweet. Regardless of the cookie flavor, whether it's milk chocolate, butterscotch or peanut butter, it never overpowers the overall taste of the cookie. However, the double chocolate cookies are very chocolatey :-)
Are your cookies made only of natural ingredients?
Yes, I only use natural ingredients to make my cookies and most of them are sourced locally to me here in Pennsylvania. I try and use the finest versions of every ingredient I can get my hands on.
How are your cookies packaged?
My 3 oz. cookies are each individually wrapped and sealed to preserve freshness. My 1 oz. cookies are wrapped and sealed in packs of 4. Both sizes are packed in a cookie box that is then placed within a shipping box.
Should I have food allergy concerns when eating your cookies?
If you have a severe tree nut or peanut allergy, I wouldn't order my cookies because several of my cookie flavors contain tree nuts or peanuts. Therefore, I frequently utilize these kinds of nuts when making my cookies.
After placing an order, how long will it take for my cookies to arrive?
I make my cookies to order and typically ship them out within a couple days. My cookies ship from Pennsylvania, so depending on where they need to be sent to and which shipping service you use, you should receive them within 5 days on average. Of course, if you place your order on a Friday, your cookies wouldn't ship out until Monday.
If I can't eat all my cookies within a few days, how can I store them for a later date?
If you wish to save some of your cookies for later, just keep these cookies in their wrappers and place them in your freezer. You can store them frozen for several months but I think you will want to thaw them out and eat them much sooner than that :-)
Is it okay to order your cookies in the summer and winter when temperatures can be very hot or very cold?
Yes, it is perfectly okay to order my cookies even if they need to be shipped to a hot or cold destination during Summer or Winter months. Ideally, when you receive my cookies in a hot or cold destination, just bring them indoors and allow them to get to room temperature.
Can I return your cookies and get my money back if I don't enjoy them?
Since my cookies are perishable and are made to order, I don't accept returns. If you have any specific questions about my cookies prior to placing an order, feel free to contact me by email or phone. Also, see my Return and Refund Policy for more details.